Account Manager responsible for school transportation services, developing client relationships and ensuring service delivery across the West region. Requires account management experience and familiarity with school operations.
RI
Hybrid Healthcare Account Management, Sales & Business Development – Mental Health Partnerships
Posted 2 weeks ago
About the role
- Outreach Coordinator developing new referral relationships for Rivia Mind mental health practice. Supporting ongoing relationships with colleges, healthcare providers, and community partners in the Boston area.
Responsibilities
- Referral Generation & Conversion: Proactively identify, engage, and secure new referrals through new and emerging referral partner organizations to drive growth.
- Maintain and nurture relationships with existing referring organizations, specifically with individual referring providers, to enhance referral volume and partner satisfaction.
- Develop customized strategies to enhance partnerships and foster long-term referral collaborations with individual providers while leveraging those relationships to open new referral relationships within an organization.
- Collaborate with internal teams to support multi-territory referral strategies and outreach efforts.
- Prepare reports on referral lead generation, conversion rates, engagement, and outcomes to assess performance against territory goals.
Requirements
- Required Education Level: Bachelor's Degree
- Education Details: Bachelor’s degree in business, marketing, healthcare, clinical field, or related discipline.
- OR - a minimum of 3-4 years of progressive experience in mental/healthcare sales, referral relationship development, or healthcare business development.
- Two to four years of experience developing and maintaining referral relationships in an outreach-related role - OR - prior Sales/Business Development Representative experience.
- Excellent interpersonal skills include the ability to interact effectively and professionally with individuals at all levels, both internal and external.
- Must be able to manage multiple tasks/projects simultaneously within inflexible time frames.
- Salesforce Experience is a plus.
- Ability to build & sustain genuine and impactful relationships
Benefits
- 3 weeks of front-loaded PTO + 9 paid holidays
- Annual office closure (Dec 25–Jan 1)
- Annual Impact Days for volunteering or professional development
- 401(k) with employer match
- Referral bonus potential
- Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement
- Medical, dental, and vision insurance — with EAP and additional wellness programs
- Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options
- Bereavement leave (including pet bereavement)
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