Policy & Partnerships Manager driving higher education reform in India while working with global organizations. Supporting government engagement and partnership development in the education sector.
About the role
- Account Manager for 4MATIV Technologies managing relationships with schools in Texas. Responsible for service delivery and operational execution of transportation services.
Responsibilities
- Serve as the primary owner of assigned school accounts, responsible for both service quality and overall account health
- Build strong relationships with school leaders and confidently lead both operational and strategic conversations
- Set clear expectations, communicate proactively, and maintain trust through consistent follow-through
- Own day-to-day service delivery and ensure transportation services run effectively
- Monitor performance, investigate issues, and drive timely resolution
Requirements
- Bachelor's degree in business, marketing, or a related field preferred.
- 3+ years of experience in customer success, account management, operations, or service delivery role in a complex environment.
- Experience working with schools and/or transportation operations is a plus.
- Proficiency in both Microsoft and Google product suites.
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
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