Hybrid Hotel Account Manager

at ehotel®

• Job title: Hotel Account Manager
• Job type: Full Time
• Experience level: Junior
• Salary: €39,000 - €45,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Berlin, Germany

About the role

• Hotel Account Manager connecting hotel partners and internal teams at ehotel AG. Ensuring hotel content is updated and managing partnerships for corporate customers.

Responsibilities

• You ensure our hotel content is always up to date by updating, optimizing and performing quality checks
• You manage our hotel partners and suppliers, maintain collaborations, and ensure smooth operations through reporting and audits
• You support our hotel procurement team in expanding and enhancing the hotel program for our corporate clients
• You accompany new hotel partners from onboarding to activation of contract rates
• You coordinate our international database team and ensure processes run efficiently
• You support other departments on projects and contribute your expertise where needed
• You create and maintain manuals, process documentation and training materials

Requirements

• You have vocational training or a degree in hospitality, tourism or a related field
• You already have initial experience in account management or in relevant roles within hospitality or tourism
• You demonstrate strong communication skills, work independently and in a structured way, and have a keen eye for detail
• You are a team player, also comfortable working in an international environment
• You are proficient with Office applications, tech-savvy and quick to learn new systems
• You are fluent in German (business fluent) and very good in English; additional languages are a plus

Benefits

• Permanent employment contract and long-term prospects
• Flexible and hybrid work options
• Performance-based bonuses after successful completion of the probationary period
• Discounted Deutschlandticket for your commute
• Free fruit and drinks, plus regular company and team events
• 28 days of vacation for your rest and recovery
• Employer contribution to company pension plan
• Anniversary bonuses for long-term employees
• Modern, air-conditioned office in Prenzlauer Berg