Technical Sales Representative providing expert advice and conducting product testing in the mining industry. Building relationships and monitoring product performance across multiple mine sites.
About the role
- Kundenbetreuer Netz supporting customer service through complex processes in the energy sector. Engaging with clients and ensuring proper billing for renewable energy customers.
Responsibilities
- End-to-end handling of complex processes within customer service in the energy sector (written and telephone)
- Performing timely and accurate billing for all feed-in customers
- Contacting feed-in customers (no outbound sales, no acquisition)
- Reviewing, validating and disbursing incoming invoices in accordance with the EnWG (Energy Industry Act) and EEG (Renewable Energy Sources Act) for renewable energy
Requirements
- Completed vocational training
- Ability to understand and manage complex issues
- Confident user of common MS Office programs
- Enjoy working in a digital environment
- Open, communicative and friendly manner
- Team player with a desire for development
Benefits
- Remuneration in line with collective agreements and comprehensive additional benefits, such as a company pension scheme and subsidized canteen meals
- 29 days of annual leave (Christmas Eve and New Year’s Eve are additionally days off) and paid special leave
- Company health management program
- Support for further training and promotion of your personal and professional development (e.g., support for part-time study)
- Strong onboarding with a comprehensive multi-week introduction
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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