Sales Operations Specialist at Dotdigital optimizing HubSpot and enhancing sales processes across global teams. Join a dynamic team focused on data-driven insights and efficiency improvements.
Responsibilities
Design onboarding and training experiences people actually enjoy (seriously)
Create crystal-clear documentation that turns “Where’s the manual?” into “That’s SO helpful!”
Be the friendly face of CRM and CPQ support—coach, troubleshoot, and champion best practices
Spot bottlenecks like a hawk and crush inefficiency like a boss
Partner with teams across time zones to build workflows that just work
Keep data clean, structured, and ready for action
Optimize HubSpot like a pro—automations, custom fields, reporting… the whole shebang
Drive adoption, track usage, and continuously improve the CRM experience
Turn messy data into meaningful insights that drive strategy
Build dashboards that actually get used
Help leadership make confident, data-driven decisions by identifying and surfacing trends
Requirements
3+ years in Sales Operations (extra kudos if it’s in SaaS)
HubSpot power user
Strong grasp of sales processes and enablement strategies
Experience with CPQ/quote building
Spotting the story behind the stats and turning trends into action — you'll be the insights whisperer for our Sales Directors and leadership team
Excellent communicator, trainer, and documenter
Skilled stakeholder manager with the ability to gather requirements and align priorities
Proactive, solutions-oriented, and always asking “how can we make this better?”
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