Sales Operations Coordinator overseeing order approvals and supporting Sales Leads. Ensuring smooth operations between retail partners and internal teams.
About the role
- Senior Sales Operations Manager at Tantalus Systems driving sales data accuracy and operational rigor in B2B enterprise technology sales. Leading CRM governance and forecasting efforts for enhanced revenue performance.
Responsibilities
- Own the end-to-end sales operations function, including CRM governance, pipeline management, forecasting, and reporting
- Establish and enforce standards for data quality, pipeline hygiene, and sales process adherence across all sales motions
- Serve as the single point of accountability for sales data accuracy, system integrity, and reporting consistency
- Drive operational rigor and discipline across the Sales organization in partnership with Sales leadership
- Serve as system owner for Salesforce, including configuration, reporting, dashboards, and ongoing optimization
- Translate sales processes into scalable system workflows, automation, and tools
- Drive adoption and effective use of Altify to support deal qualification, account planning, and opportunity strategy
- Lead structured pipeline reviews and forecasting cadences with Sales leadership
- Ensure pipeline data accurately reflects deal health, stage progression, and probability
- Identify risks, gaps, and inconsistencies and drive follow-through to resolution
- Build and continuously improve forecasting models, methodologies, and accuracy across reporting cycles
- Define, build, and maintain dashboards and reporting that provide clear visibility into performance and trends
- Establish and manage KPI frameworks across Sales, Business Development, and Channel teams
Requirements
- 8–10+ years of experience in Sales Operations, Revenue Operations, or Commercial Analytics
- Deep expertise in Salesforce (configuration, reporting, dashboards, data governance, and process design)
- Strong experience with Altify or similar enterprise sales methodologies
- Proven track record of improving forecasting accuracy and enforcing pipeline discipline
- Experience building KPI frameworks and analytics models across multiple sales motions
- Strong analytical capability with the ability to translate data into clear, actionable insights
- Experience supporting B2B enterprise sales teams, ideally in a technology environment
- Proficiency with Excel and business intelligence tools (e.g., Tableau, Power BI)
Benefits
- medical, dental and vision plans
- healthcare and dependent care flexible spending accounts
- paid time off
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