Hybrid Working Student – IT Engineering

at Deutsche Börse

• Job title: Working Student – IT Engineering
• Job type: Part Time
• Experience level: Entry level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Python
• Location requirements: Hybrid, Frankfurt am Main, Germany

About the role

• Working Student in IT Engineering supporting daily user tasks and automation projects. Collaborate with the Corporate IT Applications team at Deutsche Börse Group in Frankfurt.

Responsibilities

• Support 2nd-level incident handling (L2): analyze issues, propose solutions, and document outcomes
• Contribute to internal reporting and improve/automate recurring reports
• Help design and implement new processes and workflows across tools and environments
• Support administration and operational tasks for our document management system Alfresco (e.g., workflows, permissions, troubleshooting)
• Work with Jira for ticket handling and Confluence for documentation and knowledge sharing
• Support the implementation of an automated role recertification process for Alfresco
• Gain exposure to additional applications supported by the team (approximately 30) and contribute to continuous improvements

Requirements

• Enrolled at an accredited university for the duration of employment
• Have completed at least two semesters (e.g., Computer Science, IT, Information Systems, or a related field) or hold a Bachelor’s degree and be enrolled in a Master’s program
• Strong interest in IT operations and service delivery for internal users
• Proactive, self-motivated, and eager to learn
• Available to work 19 hours per week and able to attend the Eschborn office at least once per week (hybrid model)
• Fluent in written and spoken English
• Ideally have initial practical experience in scripting and automation (e.g., PowerShell, Python, Bash)
• Basic knowledge of system administration and web services/APIs

Benefits

• Flexible work arrangements
• Professional development opportunities