Help Desk Technician providing advanced technical support for L.A. Care Health Plan. Collaborating with I.T. teams and managing complex issues to ensure a high level of user satisfaction.
About the role
- On-Call IT Technician providing hands-on IT support at Hartsfield-Jackson Atlanta International Airport, focusing on hardware maintenance and repair.
Responsibilities
- Provide hands-on support at Hartsfield-Jackson Atlanta International Airport.
- Focus on the physical upkeep and repair of automated bag-drop/check-in hardware on an as-needed basis.
- Be flexible to respond to incidents onsite within a short period of time when they occur.
Requirements
- Minimum knowledge of computer hardware and windows based platforms.
- Comfortable in making repairs and adjustments to the belt conveyors with use of provided tools.
- Possesses some knowledge of and diagnostic abilities with common hardware and software.
- Familiar with desktop/laptop/tablet configuration and repair.
- Ability to independently analyze and solve routine computer related problems.
- Ability to read a variety of informational documentation, directions, instructions, methods and procedures, such as manuals, wiring diagrams, product documentation and related materials.
Benefits
- Training provided
- Parking fee reimbursement
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