Revenue Operations Associate at Definely working with commercial teams to optimize processes and enhance data usage. Collaborating across Sales, Marketing, and Customer Success for operational efficiency.
Responsibilities
Champion the effective use of HubSpot across the commercial function building dashboards, managing workflows, maintaining data hygiene, and driving CRM adoption.
Analyse commercial data to uncover insights, spot trends, and support strategic decision-making.
Develop and maintain forecasting models and support quarterly/annual target-setting in line with business goals.
Identify and lead process improvements that streamline our go-to-market operations and reduce friction in the customer journey.
Support onboarding and training for revenue teams on tools, data usage, and reporting best practices.
Work cross-functionally to execute projects that support Revenue Operations strategy, such as territory planning, segmentation, or performance reporting.
Own the evaluation and implementation of new tools that enhance automation, insight generation, and operational efficiency.
Requirements
2+ years of experience in Revenue/Commercial Operations, Sales/Marketing Ops, Business Analysis, Consulting, or a similar analytical role.
Strong working knowledge of Excel or Google Sheets for manipulating and analysing data.
Comfortable working with CRM systems (especially HubSpot) and other go-to-market tools (e.g. Gong, Zapier, Notion etc.).
Proficiency in AI tooling and a wider interest in the industry.
A structured thinker who can break down problems, analyse data, and present clear recommendations.
Project management skills with the ability to juggle multiple initiatives and drive them to completion.
A proactive, solutions-oriented mindset — comfortable with ambiguity and fast-changing priorities.
Strong collaboration skills — you can work well across different teams and seniority levels.
Benefits
💰 Competitive salary + bonus
📈 Share options
🎉 Quarterly team socials & annual company offsite
🏡 Hybrid working with three days a week in the office for collaboration, with flexibility to support individual circumstances including working parents
🌍 1 month “work from anywhere”
🏖️ 25 days holiday + bank holidays
🎂 Take your birthday off
📚 £750 annual learning & development budget
🩺 Private healthcare (incl. dental & optical)
👶 Enhanced parental leave
🚲 Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment
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