Hybrid Sales Development Representative

at ClickView

• Job title: Sales Development Representative
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Sydney, Australia

About the role

• Sales Development Representative responsible for generating leads and managing the sales pipeline for ClickView, an educational video company. Collaborating with teams to enhance video learning experiences in schools.

Responsibilities

• Conducting outbound prospecting activities via phone calls and emails to generate new leads
• Research and identify potential customers who fit our target market criteria, engaging with leads to assess their needs and qualify them as potential opportunities for the sales team
• Update customer relationship management (CRM) software with accurate and timely information on leads and activities, and provide regular updates to the sales team on lead generation activities and pipeline status
• Collaborate with sales and marketing teams to develop effective outreach strategies and campaigns
• Follow up with leads to schedule appointments or product demonstrations for the sales team
• Continuously improve outreach strategies based on feedback and performance metrics, including reviewing and refining outreach scripts, email templates, and other sales collateral to optimise effectiveness
• Participate in sales meetings to discuss progress, challenges, and opportunities in lead generation efforts
• Analyse key performance indicators (KPIs) such as conversion rates, response rates, and pipeline velocity to evaluate the effectiveness of outbound prospecting efforts
• Share best practices and insights with other members of the sales team

Requirements

• 1-3 years experience in sales or customer service
• Proficiency using a customer relationship management (CRM) software, such as Salesforce
• Strong verbal and written communication skills
• Ability to build and maintain relationships with potential customers
• Knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organisational skills
• Ability to work independently and as part of a team
• A desire to learn and grow in the sales field

Benefits

• Extra paid Wellbeing and Volunteering leave to care for yourself and others 🚴
• Flexible working hours and arrangements to accommodate different working preferences and personal situations 🏠
• 100 days working from a different location for up to 100 calendar days per year 🌎
• Access to a wide range of discounts to support wellbeing and financial health 💰
• L&D budgets and professional opportunities available, so you can continue growing to be the best you 🥇
• Wellbeing policy and EAP access, we put your mental health and wellbeing first💆
• Generous parental leave policy where we offer an additional 16 week’s full pay 🚼
• Regular socials, conferences and free snacks to celebrate the hard work of our team + amazing harbour front office views 🥂