Customer Service Representative assisting customers with managing fines for the Victorian Government. Join Civica in a role focused on outstanding customer service with a hybrid working model.
Responsibilities
Join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.
Assist customers with understanding and managing their fines as the first point of contact.
Provide support to make a positive difference in customers’ experiences.
Work in a hybrid environment with training initially in the office and later from home.
Requirements
A passion for providing outstanding customer service.
Comfortable navigating computer systems or programs.
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