Business Development Manager leading and coaching a team of Sales Development Representatives at Charterhouse Group. Driving opportunities in a B2B SaaS and technology-focused environment.
Responsibilities
Lead, coach and develop a team of SDRs to meet and exceed monthly lead and pipeline targets.
Support new SDR recruitment efforts through reviewing CVs and conducting interview processes.
Own the outbound prospecting and inbound qualification playbook — ensuring processes are consistent and efficient.
Work with Sales and Marketing to refine outbound targeting and sequence messaging.
Use data and dashboards to monitor individual and team performance, providing regular feedback and support.
Onboard and train new SDRs, supporting progression into sales / AM roles. Play a role in defining these career paths alongside the Marketing Director.
Act as a key contributor to Charterhouse’s new business strategy and demand generation efforts.
Champion CRM and automation best practices — ensuring data hygiene and process adoption across the team.
Provide regular reporting and insight on performance, pipeline coverage, and improvement areas.
Support management of key lead generation partners to deliver consistent ROI.
Requirements
Previous SDR leadership or team management experience.
Experience working in a B2B SaaS, telecoms, or technology business.
Familiarity with communications technology such as cloud telephony, SIP, or broadband.
Confident using sales and marketing technology platforms (Salesforce, HubSpot, Drift).
Strong understanding of lead qualification methodology and buyer personas.
Motivated and commercially driven with a growth mindset.
Positive, enthusiastic and able to inspire others.
Strong coaching instincts and a passion for developing people.
Strong qualification, discovery and commercial conversation skills.
Organised, self-starting and comfortable in a fast-paced hybrid environment.
Naturally collaborative, with strong interpersonal skills and stakeholder management ability.
Benefits
Join us, and your benefits and perks will include private healthcare
Medicash cashback
Life assurance
Workplace pension
Cycle to work scheme
Access to our employee assistance programme
Savings discount
20% EE discount that extends to your family and friends
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