Hybrid Business Development – Community Engagement Coordinator

at Chrysalis

• Job title: Business Development – Community Engagement Coordinator
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $25 - $27 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Santa Monica, United States

About the role

• Business Development Coordinator linking Chrysalis with community partners and business employers. Building relationships and supporting services for vulnerable populations with a hybrid work structure.

Responsibilities

• Consult with clients referred from Chrysalis’ Employment Specialists about their employment goals, facilitating appropriate matches with job opportunities, job fairs, and hiring events.
• Facilitate client applications, coordinate interviews, prepare clients appropriately, and provide detailed follow-up services.
• Capture accurate data on all services provided to clients.
• Manage and maintain accurate records for hiring and community partners.
• Provide exceptional customer service to internal and external stakeholders.
• Assist with prospecting for new employer partners.
• Coordinate participation in community events and meetings to recruit clients and build partnerships.
• Enter new accounts/partners into Salesforce database and maintain accurate information.
• Maintain consistent contact with clients and partners through various channels.
• Collaborate with key partners to coordinate outreach strategy and activities.
• Provide timely updates to the Client Services team(s) regarding job opportunities and outcomes.
• Organize and support ongoing job opportunities/training, hiring events, etc.
• Provide up-to-date information about resource availability.
• Develop and maintain a user-friendly database of resource information.
• Research and identify community events, organizations, and resources useful to both clients and staff.

Requirements

• 2+ years of customer service, program, and/or administrative experience.
• Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness preferred.
• Passion for the Chrysalis’ Mission.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
• Ability to interact with clients, colleagues, partners from various cultures and lifestyles with diplomacy and tact.
• Proficiency in MS Office suite, Salesforce, and Google suite.
• Experience in community engagement and outreach preferred.
• Bilingual (English and Spanish) REQUIRED.
• Flexibility regarding scheduling and prioritization of tasks.
• Maintain confidential information and exercise discretion.
• Ability to work occasional evenings and weekends.
• Valid driver’s license and reliable transportation.