Strategic Account Manager expanding IT software solutions sales for Specific - Group Germany. Focused on enterprise applications and developing long - term partnerships with clients.
About the role
- Join Caterpillar as a Regional Account Manager overseeing key mining accounts across Canada. Lead strategic initiatives to enhance commercial performance and team effectiveness.
Responsibilities
- Oversee and coordinate customer strategies for key clients in the mining industry.
- Lead and participate in key account deals, collaborating with dealers, the local Caterpillar team, and the Commercial Manager to deliver insights, creative solutions, and strategic alignment.
- Define long-term priorities with customers, aligning their goals with Caterpillar’s vision to strengthen partnerships and drive sustainable growth.
- Leverage Caterpillar solutions to demonstrate how strategic collaboration increases market share and profitability.
- Lead Regional execution of RISST (Resource Industries Sales, Services & Technology) and CAT corporate initiatives.
- Drive process improvements that simplify work and improve efficiency across the Canada Mining Go-to-Market team, internal partners, and dealers.
- Foster cross-functional collaboration across Strategic Accounts, Aftermarket, Technology, CAT Financial, and other key areas.
Requirements
- Extensive experience in the mining industry, with a strong commercial background and deep understanding of machine applications.
- Proven track record across operations, maintenance, procurement, and corporate-level functions.
- Skilled in both mine site management and navigating complex corporate environments.
- Market-oriented, customer-centric and strong strategic planning skills.
- Experience working with Dealers and customers.
- Excellent interpersonal skills to deal with complex issues and persuade others inside and outside the company, dealers, and customers to take specific actions.
- Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
- Proven leader and decision-maker with a proactive approach, and ability to work with urgency and drive continuous improvement.
- Proficient in negotiation and consultative selling, driven by a strong motivation for sales success.
- Demonstrates exceptional analytical thinking and problem-solving capabilities.
- Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Benefits
- Competitive Base Salary
- Annual incentive bonus plan*
- Medical, dental, and vision coverage
- Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
- Defined Contribution Pension Plan
- Employee Share Purchase Plan
- Short and long-term disability coverage
- Life Insurance
- Employee Assistance Programs
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