Senior Account Manager fostering client relationships and driving business growth at Jellyfish. Managing accounts, mentoring junior members, and optimizing project execution with innovative solutions.
About the role
- Account Manager at Desjardins responsible for developing business relationships in the agricultural sector. Promoting and selling products to grow the business of small organizations.
Responsibilities
- Prospecting, soliciting, developing and maintaining business relationships with a clientele composed primarily of small organizations operating in the agricultural sector
- Promoting and selling products and services in order to grow the centre’s business
- Using technical business knowledge and solid grasp of applicable procedures, standards and guidelines to represent, negotiate and engage companies
- Ensuring consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction
- Initiating, developing and maintaining personalized business relationships with current and potential clients
- Acting as an account manager by serving as a key intermediary between the business centre and members and clients
- Ensuring proper usage and updating of, as well as satisfaction with the products and services offered
- Analyzing sources of dissatisfaction and recommending potential solutions
- Identifying and analyzing member and client needs, developing personalized solutions and preparing an integrated service offering
- Negotiating applicable conditions with members and clients
- Recommending strategies and solutions for achieving objectives by the business centre
- Using intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered
- Executing various promotional activities as part of the centre's business operations
- Participating in targeted public relations activities and participating actively in the business community
- Being attentive to client and member needs to ensure their full satisfaction, seizing business opportunities and referring them to the right person
- Adhering to all policies, practices and standards in effect, as well as laws governing the distribution of financial products and services
- Providing sound and prudent risk management for all portfolios under their responsibility
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Knowledge of French is required
- Knowledge of the latest financial, economic, policy and legislative developments
- Ability to perform analyses of the market and the business centre external environment
- Ability to perform financial analysis
- Knowledge of the characteristics and credit risk inherent to the major agricultural and agriculture-related markets
- Knowledge of loan and guarantee contracts
- Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
- Knowledge of financing and credit management practices related to businesses
- Knowledge of policies, legislation and standards governing the products and services offered by the business centre
- Knowledge of business credit authorization, monitoring, collection and recovery practices
- Knowledge of the Desjardins business processes
- Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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