Account Manager acting as primary contact for clients, ensuring campaign success and long - term growth at Charity Link. Engaging with clients and driving campaign delivery and improvement.
About the role
- Field Account Representative in outside sales for Grainger managing medium sized customer accounts and presenting solutions to industry challenges. Engaging face-to-face with customers and driving sales performance across territory.
Responsibilities
- Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies
- Build and execute account plans focused on growing all customers through building relationships, increasing number of contacts, and demonstrating the features and benefits of products and services effectively
- Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales
- Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that that balance customer satisfaction with profitability
- Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress to ensure timely follow-ups and deal closures
- Expand customer contacts to strengthen relationships and uncover additional business opportunities
- Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs
Requirements
- High School Diploma/GED
- Associate's Degree or Bachelor's Degree or equivalent experience preferred
- 1+ years of sales experience
- Ability to travel and have occasional overnights (dependent on territory)
- Respond effectively to customer needs, ensuring high levels of satisfaction and service quality
- Influence outcomes and gain support through logical reasoning, clear communication, and relationship-building
- Manage tasks and priorities effectively through structured planning and execution
- Convey information clearly and professionally in both written and verbal formats
- Consistently initiates and completes assignments independently, with persistence and timely follow-through
- A valid driver's license
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist to support your emotional wellbeing
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
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