Senior HR Generalist improving HR and workplace experience for iubenda, overseeing onboarding and offboarding processes. Collaborating with finance and legal to enhance operational excellence and employee experience across the company.
Responsibilities
Own the full employee lifecycle end-to-end, including onboarding, offboarding, documentation, contracts, HR data management, and compliance
Manage personnel administration processes such as attendance, leaves, and reporting obligations, ensuring accuracy and consistency
Coordinate with our payroll provider and internal stakeholders to support accurate monthly payroll processing
Maintain, monitor, and improve HRIS workflows and People documentation, ensuring data integrity and operational reliability
Support employee relations with confidentiality, clarity, empathy, and a solutions-oriented mindset
Partner with the Director of People Operations to update and implement HR policies and people operations processes
Lead operational onboarding by preparing plans, collecting documentation, and coordinating equipment and access
Conduct orientation sessions to reinforce culture, tools, and ways of working
Monitor early integration and collect feedback to continuously improve the onboarding journey
Lead offboarding operations, including documentation, employee communications, exit interviews, equipment recovery, and access deactivation
Support the operational execution of workplace services and external suppliers
Contribute to workplace efficiency, safety, and employee well-being initiatives
Draft and share clear, structured internal communications related to HR processes
Maintain and evolve People Operations documentation, templates, and wiki content
Support initiatives that foster belonging, recognition, and team connection across a distributed environment
Requirements
At least 4 years of experience HR
Fundamentals of labor law and payroll regulations
Solid experience with HRIS tools (e.g., Bob, or similar)
Advanced Excel skills (ideally able to manage pivot tables and macros)
Full professional proficiency in English and Italian
Highly organised, detail-oriented, proactive, and confident in owning processes end-to-end
Able to communicate with clarity and empathy, thrive in structured environments, and genuinely care about creating an excellent employee experience
Comfortable balancing hands-on execution with continuous improvement, and motivated by making things work better for both people and the business.
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