AI/Scaled Customer Success Lead developing automation systems for customer success at Lovable. Spearheading customer engagement strategy and lifecycle automation in a fast - paced environment.
About the role
- Customer Success Manager responsible for existing customers in a SaaS environment, driving adoption and ensuring long-term customer relationships through onboarding and optimization.
Responsibilities
- Ta helhetsansvar för befintliga kunder i en SaaS-miljö
- Driva adoption och skapa affärsvärde
- Säkerställa långsiktiga kundrelationer
- Onboarding och implementering av kunder
- Löpande utveckling, uppföljning och optimering av användning
- Identifiera förbättringsområden och driva initiativ
Requirements
- Erfarenhet som Customer Success Manager
- Bekväm med CRM-system som HubSpot
- Förmåga att hantera kundrelationer
- Strukturerad och lösningsorienterad
- Kommunikativ och trivas i snabbrörlig miljö
- Intresse för AI inom Customer Success (stort plus)
- Erfarenhet från offentlig sektor eller arbete med playbooks (bra)
Benefits
- Trygghet och frihet i konsultrollen
- Närhet och schyssta villkor
- Utveckling i en stimulerande miljö
- Tillgång till spännande uppdrag i Stockholmsområdet
- Stöd och uppföljning från teamet
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
AI Success Strategist driving AI adoption and operational excellence for Zendesk. Leading AI roadmap delivery and ensuring measurable business impact for customers.
Customer Success Manager driving retention, expansion, and value for multi - unit restaurant groups. Collaborating across teams to ensure customer success with Palona’s AI platform.
Customer Success Specialist responsible for onboarding and maintaining client relationships for Sibill. Focus on upselling and cross - selling while monitoring client performance metrics.
CRM & Marketing Specialist for KWS enhancing Salesforce usage in daily operations. Collaborating closely with sales and marketing teams to drive business value.
Patient Specialist educating patients on home monitors and providing support at IronRod Health. Handling call volume and managing client accounts in a healthcare setting.
Customer Success Specialist at GeoVictoria ensuring effective platform use and customer satisfaction. Engaging clients in Santiago, Chile to foster relationships and promote growth.
Customer Success Manager overseeing strategic accounts at Rhapsody. Responsible for customer retention and satisfaction in healthcare IT.
Customer Success Advisor guiding clients through challenges and needs in the online world. Providing technical and customer support while receiving quality onboarding and training.
Entry - level role supporting effective customer success plans and fostering strong customer relationships at Ideagen. Collaborate with cross - functional teams for onboarding and retention activities.