Analyst responsible for installing and maintaining IT infrastructure at Celestica. Ensuring the reliability and security of IT operations in Laem Chabang, Thailand.
About the role
- Facilities Helpdesk Manager driving Estates and Facilities operations at Blue Cross. Overseeing helpdesk coordination, team management, and service compliance in a hybrid role.
Responsibilities
- Coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively.
- Resolve urgent issues swiftly, and communicate service disruptions clearly to stakeholders.
- Line-manage and empower a team of two Facilities Administrators.
- Act as the crucial bridge between clinical, retail, and rehoming site teams and external contractors.
- Manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports.
- Work closely with the Health & Safety team to ensure spaces remain secure and compliant.
Requirements
- Experience of managing or coordinating a facilities helpdesk or similar service function.
- Working knowledge of CAFM or comparable service management systems.
- Experience of managing external contractors and monitoring performance against SLAs.
- Understanding of health and safety requirements.
- Experience of using data and reporting to manage workload, performance, or budgets.
- Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity.
- Experience of supporting facilities budgets or cost tracking.
- Knowledge of statutory compliance and planned preventative maintenance processes.
- Experience working within a multi-site environment (Desirable).
- Experience working within a charity, healthcare, veterinary or care related environment (Desirable).
Benefits
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Junior IT Specialist maintaining health and reliability of Plum’s daily IT operations. Providing end - user support, managing IT assets, and contributing to project rollouts in a hybrid workplace.
IT Support Specialist addressing technical inquiries via ticket, phone, and email at deeploi. Involved in problem - solving and providing excellent customer service in IT support.
IT Support Specialist providing engineering department IT support at Boston Government Services in Oak Ridge, Tennessee. Collaborating closely with engineering leads and external stakeholders to address IT needs.
Ingénieur en informatique industrielle chez ArianeGroup, impliqué dans l’automatisation et la traçabilité des mesures. Collaboration avec des équipes diverses pour maximiser l’efficacité des processus de fabrication.
IT Manager establishing and owning internal IT operations at Kiefer Tech. Ensuring systems are integrated, scalable, and automated using modern technology in a dynamic environment.
Senior Enterprise Architect at OneDigital shaping technology vision and collaborating across product management teams. Ensures delivery of business - driven initiatives meeting enterprise standards.
Audit Manager II overseeing regulatory issue validation audits in financial crimes at TD Bank. Leading audit engagements and providing team guidance with a focus on compliance and operational effectiveness.
Help Desk Technician providing advanced technical support for L.A. Care Health Plan. Collaborating with I.T. teams and managing complex issues to ensure a high level of user satisfaction.
Senior IT Engineer taking ownership of complex issues and mentoring junior engineers at a hybrid role in Edinburgh. Engaging with clients and ensuring IT systems security and reliability.