Technical Customer Support Manager mentoring engineers and managing support for Cloud, Systems, and SQL teams at Trimble. Championing cloud solutions for construction partners aiming for seamless technology experiences.
About the role
- Analyst responsible for installing and maintaining IT infrastructure at Celestica. Ensuring the reliability and security of IT operations in Laem Chabang, Thailand.
Responsibilities
- Install, maintain, upgrade, and continuously improve the site's operating environment
- Ensure the ongoing reliability, performance and security of the infrastructure
- Monitor and keep the operating environments
- Respond to incidents & problems
- Deploy new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware
- Troubleshoot problems as reported by users
- Support Web access and telephony services
- Acquire, replace, and decommission related equipment, software and services
Requirements
- 1 to 3 years of related experience
- Experience in similar job roles
- Strong customer service orientation
- Good analytical, troubleshooting and problem-solving skills
- Good communication (both oral and written) and documentation skills
- In-depth knowledge of the Windows OS (server and client) and the desktop operating environment
- Linux and other mainstream OS knowledge will be helpful
- Fundamental knowledge of networking concepts
- Good knowledge of infrastructure service management & diagnostic tools and processes
- Good knowledge of end-point security management tools and processes
- Bachelor's Degree or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography.
Benefits
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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