QHSE Audit Support Professional guiding Avetta clients through pre - qualification and audit processes. Providing expert explanations and coaching on QHSE Audit requirements.
About the role
- IT Support Specialist providing technical support for hardware and software systems. Collaborating with the IT team to maintain infrastructure and improve workflows in a hybrid environment.
Responsibilities
- Provide technical support to employees across hardware, software, and network issues.
- Troubleshoot and resolve issues related to Windows, MacOS, and common applications.
- Assist with onboarding/offboarding of employees, including account setup and permissions.
- Assist in setting up and maintaining company devices, accounts, and remote work tools.
- Monitor and maintain IT systems, including network, servers, and cloud-based applications.
- Support software updates, system backups, and basic cybersecurity practices.
- Support automation tools (e.g., Make/Integromat) and SaaS integrations where needed.
- Maintain IT documentation, guides, and knowledge base.
- Escalate complex issues to senior IT staff when necessary.
Requirements
- Minimum 1 year experience in a similar role in any industry
- Bachelor’s Degree in Information Technology or any related field
- Experience supporting Windows and MacOS environments.
- Knowledge of common IT troubleshooting methods for hardware, software, and network issues.
- Familiarity with Microsoft Office 365 suite (Teams, OneDrive, OneNote) and Microsoft Admin Center.
- Exposure to cloud platforms and tools such as Google Cloud Platform is a plus.
- Strong problem-solving and communication skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Nice-to-Haves:
- Basic JavaScript or scripting knowledge.
- Experience with Postman, Twilio, or database tools (DBeaver, MySQL, Postgres).
- Experience in workflow automation using Make (formerly Integromat).
Benefits
- Competitive salary package
- Paid time off
- HMO Package for the employee and two codependents
- Reimbursable internet charges
- Comprehensive training and continuous learning advantages
- Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes
- High importance to work-life balance with the opportunity to work from home part of the week.
- Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
- Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
- Work in a corporate culture that encourages collaboration, with an emphasis on our core values: *Integrity, Passion, Teamwork & Respect, Pro-activeness,* *Accountability*, and *Determination*.
- MySigrid has co-working office in Ortigas where the whole team meets once a month at a minimum.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Unit Manager overseeing a team of Specialty BI Inside claim professionals at Travelers. Responsibilities include staff development, claims management, and strategic performance improvement.
Associate role in IT Infrastructure installing, maintaining, and improving site's operating environment. Focus on reliability, security, and troubleshooting user - reported problems.
Public Benefit Specialist interacting with patients to assist with Medicaid eligibility and financial assistance applications at healthcare revenue cycle management company in O'Fallon, IL.
Eligibility Services Coordinator at Ensemble managing day - to - day tasks for financial assistance programs. Collaborating with departments and maintaining compliance with state and federal requirements.
Help Desk Specialist providing technical support to credit union staff and members. Installing systems, troubleshooting issues, and ensuring help desk operations with a focus on service.
IT Technician responsible for desktop support and troubleshooting at EMPACT Suicide Prevention Center. Delivering excellent customer service and managing service desk alerts for agency hardware and software.
Unit Manager responsible for risk quantification and automation within the Risk Division at Luminor, a leading independent bank in the Baltics.
Analyst responsible for installing and maintaining IT infrastructure at Celestica. Ensuring the reliability and security of IT operations in Laem Chabang, Thailand.
Junior IT Specialist maintaining health and reliability of Plum’s daily IT operations. Providing end - user support, managing IT assets, and contributing to project rollouts in a hybrid workplace.