Commercial Training Manager developing training and coaching programs for orthopedic sales professionals. Collaborating with global teams to enhance product knowledge and sales effectiveness.
About the role
- Training and Quality Specialist at BCM One responsible for mentoring and developing talent while ensuring high quality standards. Involves creating training materials and programs tailored to organizational needs.
Responsibilities
- Providing first-hand quality control oversight including call monitoring, reviewing systems, and creating quality measures to evaluate team effectiveness.
- Creating and implementing training programs for employees to increase the effectiveness of operations, sales, and customer support.
- Developing key performance indicators (KPIs) and maintaining quality scores.
- Creating storyboards, lesson plans, presentations, and other graphics.
- Creating documentation such as playbooks, manuals, How-To's, etc.
- Developing and delivering curriculums based on the needs of the organization.
- Conducting back-end calls and creating quality reports with identified areas for improvement.
Requirements
- At least 3 years of experience in Training and QA
- A Bachelor's degree or an equivalent experience of 6 years is accepted
- Must have experience in Adult Learning frameworks
- Preferably Six Sigma Certified: Yellow or Green Belt
- Must have experience in Root Cause Analysis
- Excellent Professional English communication skills along with strong presentation skills
- A strong sense of organization, priority setting, and attention to detail
- Proficient with MS Office – Outlook, PP, Teams, Excel; SharePoint
- Strong experience with Canva; Camtasia; Adobe Creative Suite
- Must be passionate about continuous learning and problem-solving.
- Track record of achieving outcomes and meeting KPIs
Benefits
- Health Insurance (HMO with 2 free dependents)
- Generous Paid time off
- Company retirement plan
- 13th month pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Learning Consultant developing and owning sales professional learning strategies at U.S. Bank. Partnering with leaders to improve sales capability and performance through cohesive training programs.
Sales Instructional Designer developing engaging learning experiences to boost sales performance at FleetPartners. Collaborating with Sales Leaders and utilizing authoring tools for impactful training programs.
L&D Specialist for BJAK managing employee engagement and development programs. Focused on hands - on execution of initiatives aligned with company culture.
Learning & Development Partner facilitating workshops and designing training programs at Semperis. Driving professional growth through high - quality learning initiatives in a hybrid work environment.
Client Delivery Training Manager leading product trainers to drive excellence in sales performance. Overseeing training programs aligned with organizational goals at MarketStar.
Learning & Development Associate at Columbia Threadneedle Investments enhancing training for North America Sales and Marketing teams. Engaging in program design, delivery, and measurement of learning initiatives.
Head of People & Organizational Development at ZEISS, translating business strategies into effective HR initiatives. Leading talent management and organizational transformation in the company.
Learning and Development Business Partner collaborating with L&D Director EMEA. Designing and delivering learning initiatives for employees in EMEA markets.
Talent Development Specialist at Regal Rexnord executing talent management cycles and supporting early career programs with a focus on HR operations and data management.