Commercial Training Manager developing training and coaching programs for orthopedic sales professionals. Collaborating with global teams to enhance product knowledge and sales effectiveness.
Responsibilities
Deliver classroom, virtual and field based training to new and tenured sales professionals, ensuring consistent capability development across the Hips portfolio
Coach sales professionals in the field through individual and small group ride days, workshops and local training events to accelerate sales readiness and effectiveness
Certify sales teams on product knowledge, clinical and procedural pathways, competitive differentiation and Smith+Nephew selling and planning skills
Manage and deliver learning programs through Learning Unlimited and Allego, applying adult learning principles and highly engaging facilitation techniques
Partner with Sales Leadership and HR to identify performance gaps and support targeted development and remediation plans
Act as a mentor and role model, fostering a culture of continuous learning, accountability and high performance
Collaborate with Global Content Development, Marketing and regional leaders to tailor global training content to local market needs
5 plus years of experience in Hip Arthroplasty within Smith+Nephew or the medical device industry, or 5 plus years in a commercial learning or training role
Strong knowledge of orthopaedic products, clinical pathways, surgical procedures and the competitive landscape
Proven expertise in adult learning theory, facilitation and instructional design
Excellent communication and presentation skills with the ability to influence across all levels
Strong business and selling acumen, ideally with experience of the Smith+Nephew selling process
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