Training Specialist designing tailored training curriculum and materials for Customer Services and Payroll. Delivering training and ensuring compliance with industry best practices in customer service and payroll operations.
About the role
- Learning & Development Partner facilitating workshops and designing training programs at Semperis. Driving professional growth through high-quality learning initiatives in a hybrid work environment.
Responsibilities
- Lead engaging, interactive training sessions and workshops for employees across various teams.
- Adapt facilitation style to different audiences and learning needs.
- Provide coaching and support to employees and managers to enhance workplace effectiveness.
- Design and develop training programs, including instructor-led training (ILT), virtual training (VILT), and e-learning.
- Apply instructional design principles to create engaging and effective learning experiences.
- Customize global training materials for the Israeli audience.
- Partner with the LMS Admin to upload courses, track attendance, and provide reporting.
- Coordinate training logistics, such as scheduling, enrollment, and communications.
- Evaluate the impact of training programs using feedback and performance metrics.
- Collaborate with global and regional teams to implement L&D initiatives.
- Oversee training event planning and execution, ensuring smooth delivery.
- Work cross-functionally to identify learning needs and recommend solutions.
Requirements
- Strong facilitation and public speaking skills – ability to lead engaging and interactive workshops.
- Experience in instructional design, training delivery, and course development.
- Familiarity with learning management systems and learning technologies, experience with Workday a plus.
- Ability to coach individuals to help them overcome obstacles and challenges and reach their professional goals.
- Strong organizational and project management skills to manage multiple training initiatives.
- Ability to work independently while collaborating with global L&D teams.
- Individual coaching experiences a big plus.
- 4-year degree, master's degree preferred, majoring instructional design, industrial/organizational psychology, organizational development, education, or similar.
Benefits
- Impactful Work – Play a key role in developing employees and leaders.
- Hybrid Flexibility – Balance in-office and remote work.
- Growth & Development – Be part of a global talent development team with opportunities for professional development.
Job title
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