Inbound Sales Analyst at Pagar.me responsible for converting leads into qualified opportunities. Engaging with entrepreneurs to help them sell online with the company.
About the role
- Intern supporting the CRM, BI & Relationship team in B.blend, focusing on customer service. Involves order tracking and client interaction through WhatsApp.
Responsibilities
- Assist in creating and maintaining CRM flows, segmentations, and automations
- Support the execution of campaigns and communication cadences
- Assist in managing relationships with recurring B2B customers: proactive outreach, order follow-up, and handling requests
- Monitor and respond to customer service (SAC) contacts related to CRM and Sales
- Create and track orders in the system
- Handle cases escalated by the AI agent, documenting learnings and providing feedback for continuous improvement.
Requirements
- Availability to intern for a minimum of 1 year
- Proficiency with Microsoft Office
- Good written and verbal communication
- Organized and detail-oriented
- Comfortable with numbers and interested in SALES
- Proactive and eager to learn.
Benefits
- Meal allowance via Caju (R$42.00/day)
- Health insurance
- Dental plan
- Life insurance
- Transportation voucher, company shuttle, or parking
- Remote work 3x per week
- Birthday day off
- Gym membership via Gympass
- Dress code: be yourself!
- Short Friday once a month
- Courses and training for your development
- Fresh fruit available in the office
- Unlimited B.blend beverages in the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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