About the role

  • Sr Sales Manager developing group and meeting business through direct sales solicitation at Revery, Canada’s Curio Collection by Hilton.

Responsibilities

  • Develop group and meeting business through direct sales solicitation.
  • Establish a client base of group and meeting business through solicitation and actively qualifying and prospecting new business.
  • Achieve personal KPIs and team goals as assigned, including room nights, ADR, food, beverage, meeting room and revenue goals.
  • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.
  • Accurately produce and/or review all group and meeting sales proposals and contracts.
  • Understand key drivers at comp set hotels and have a solid understanding of business and travel trends.
  • Cross-sell into other market segments for key accounts, such as business travel, restaurant buy-outs, etc.
  • Monitor and handle inquiry calls and provide client RFPs or Sales Agreements per established departmental policies and procedures.
  • Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
  • Disseminate sales-related information to other departments as appropriate.
  • Arrange and conduct site inspections and off-site presentations for potential clients.
  • Entertain clients per established company and hotel policies and guidelines.
  • Assist in the accurate forecasting of all bookings specific to segmentation.
  • Develop and maintain relationships with key clients.
  • Maintain client files and update information regularly per established departmental policies and procedures.
  • Produce monthly sales-related reports and sales forecasts for assigned markets.
  • Attend and represent the hotel at industry trade shows, conventions, networking events and/or participate in sales trips to key feeder markets.
  • Follow up with key clients (post-event) to ensure satisfaction and secure future bookings. Share feedback accordingly.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Strategically use Hilton sales tools and resources to uncover new business and maintain existing.
  • Maintain relationships with Hilton Worldwide Group Sales.
  • Develop and maintain relationships with relevant third-party planner parties/organizations.
  • Assist with the creation of group and event/catering promotions.
  • May assist in developing and implementing sales plans.
  • Perform other duties as assigned.

Requirements

  • College or University Degree plus a minimum of 3 years of hotel sales manager experience, ideally in the groups and meetings market.
  • Must speak and write fluent English.
  • Other languages preferred.
  • Strong knowledge of market and group pricing strategies.
  • Possess strong written and oral communication skills and demonstrate ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand, and the Company.
  • Strong reporting and analytical skills.
  • Problem-solving, reasoning, motivating, organizational and training abilities.
  • Attention to detail, solutions-oriented, organized.
  • Strong Microsoft Office skills; knowledge of DELPHI a bonus.
  • Ability to travel to attend workshops, tradeshows, conventions, etc.
  • May require a valid Driver’s License.
  • May be required to work nights, weekends, and/or holidays.

Benefits

  • Employee Social Events
  • Discounted Staff Meals
  • Hotel Discounts at Hilton
  • Health, Vision, and Dental Coverage
  • Hilton Training and Development

Job title

Senior Sales Manager

Job type

Experience level

Senior

Salary

CA$76,500 - CA$85,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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