IT - Help Desk Agent at OMEXOM supporting IT operations and user assistance. Engaging with MS Windows Servers and providing first - level support for internal colleagues.
About the role
- IT Manager II responsible for managing IT services and system performance metrics at Arrow. Overseeing staff, budgets, and fulfilling business requirements
Responsibilities
- Responsible for managing to functional goals in the areas of services, system health, performance metrics, project management.
- Managing staff including hiring, performance management, salary administration, career development, motivation, teambuilding.
- Systems analysis and design to support projects and requests—data analysis, business process analysis, hardware and software analysis.
- Data model design, program specifications, project request estimates.
- Fulfill the role of a business relationship manager to assist in the direction, analysis, definition, prioritization of the business requirements.
- Provide a single point of contact for the client.
- Budget and Planning. Create and administer department and project budgets.
Requirements
- Typically requires a minimum of 10 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience.
Benefits
- Medical, Dental, and Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- And more!
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