Senior IT Engineer taking ownership of complex issues and mentoring junior engineers at a hybrid role in Edinburgh. Engaging with clients and ensuring IT systems security and reliability.
About the role
- Help Desk ICT role providing 1st level support for applications and hardware at Prometeia in Bologna. Focused on managing support services for on-site and remote staff.
Responsibilities
- Supporto di 1° livello sugli applicativi e del parco hardware aziendale
- Gestione del servizio di supporto per personale in sede e fuori sede da remoto
- Raccolta di segnalazioni e gestione richieste di carattere informatico
Requirements
- Diploma o laurea in discipline tecniche informatiche
- 1-2 anni di esperienza lavorativa nella funzione ICT
- Buona conoscenza della lingua inglese e preferibilmente di una seconda lingua straniera
- Ottime capacità di diagnosi e problem solving
- Attitudine al lavoro di gruppo
Benefits
- Welfare Plan attivo dal 2015
- Formazione continua con un medio di 11 giorni di formazione all'anno
- Smart working basato sulla fiducia
- Premio per segnalazione di candidati
- App Pr(Home)teia per la gestione degli ambienti di lavoro
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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