IT - Help Desk Agent at OMEXOM supporting IT operations and user assistance. Engaging with MS Windows Servers and providing first - level support for internal colleagues.
About the role
- Manufacturing IT Manager overseeing manufacturing and shop-floor IT systems in a GMP-regulated pharmaceutical environment. Responsible for compliance, integration, and digital transformation initiatives.
Responsibilities
- Own and manage key manufacturing systems such as MES, ERP, LIMS, QMS, data historians, SCADA/DCS systems, and shop-floor interfaces.
- Provide machine-level line support for production and packaging equipment, including HMIs, scanners, printers, weigh scales, robotics, vision systems, batch controllers, and line integration technology.
- Lead IT oversight for Serialization systems across all packaging lines.
- Ensure compliance with DSCSA, EU FMD, and other global serialization regulations.
- Uphold GMP, cGMP, and GAMP 5 standards across all manufacturing and lab systems.
- Serve as the primary IT partner for Production, Packaging, Quality, and Supply Chain.
- Drive digital transformation initiatives such as paperless batch records, automated reporting, IoT sensors, and machine connectivity (Pharma 4.0).
Requirements
- Bachelor’s degree in supply chain, IT, Regulatory Affairs, or Manufacturing, IT, Engineering.
- 8 years of IT experience with at least 5 years supporting GMP-regulated pharmaceutical manufacturing.
- 5+ years of experience in pharmaceutical serialization, Tracelink, or EPCIS-based systems
- Less than 25% Travel (Baudette, EW)
Benefits
- health insurance coverage
- life and disability insurance
- retirement savings plans
- paid leave programs
- paid holidays
- paid time off
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