Hybrid Account Manager – ES-IT, Alpega TMS, SaaS

at Alpega

• Job title: Account Manager – ES-IT, Alpega TMS, SaaS
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Sant Cugat, Spain

About the role

• Account Manager at Alpega Group responsible for account management in Spain and Italy. Driving growth and retention through strategic relationship management in logistics sector.

Responsibilities

• Own and manage a portfolio of regional customers across one or more European markets.
• Develop a solid understanding of each customer’s business, logistics setup, and growth objectives.
• Drive account growth through proactive upselling, cross-selling, and contract renewals.
• Identify expansion opportunities within existing customers by aligning Alpega solutions to evolving needs.
• Maintain strong customer satisfaction and retention through consistent engagement and follow-up.
• Act as the primary trusted advisor for senior and C-level stakeholders within each account.
• Lead the full commercial cycle—from opportunity identification to value articulation, proposal development, negotiations, and Closed won.
• Conduct ROI and value discussions to demonstrate the value of Alpega’s SaaS solutions.
• Collaborate with Pre-Sales and Customer Success to deliver impactful product demonstrations and solution positioning.
• Ensure accurate forecasting and pipeline management for your account portfolio.
• Collaborate with Product and Pre-Sales to shape solution fit.
• Work with Customer Success Managers to ensure seamless onboarding, adoption, and long-term retention of solutions.
• Act as the voice of the customer to internal teams—informing product improvements, service enhancements, and long-term strategic planning.
• Manage a performance-driven mindset by building pipeline, forecasting, prioritizing, and actively driving all open opportunities towards committed success.
• Navigate complex enterprise setups where data or stakeholder engagement may be fragmented, making pragmatic decisions to move opportunities forward.
• Evaluate account performance on a recurring basis and define actions that drive continuous improvement and revenue growth.

Requirements

• Local language skills of assigned region (e.g Spanish & Italian, English is our internal business language)
• Additional EU languages are an advantage.
• Good understanding of logistics and supply chain processes.
• Demonstrated success in B2B SaaS enterprise sales or account management.
• Proven ability to build and nurture long-lasting relationships.
• Confident operating in dynamic, fast-changing environments.
• Entrepreneurial mindset: self-driven, resilient, and motivated by achieving impactful results.

Benefits

• A culture built on transparency, excellence, and personal development—where your wellbeing and growth truly matter.
• A Competitive package with the right sales incentives
• A flexible working model
• A chance to shape the future of sustainable transportation by supporting customers across Europe.
• Work in an international environment with 40+ nationalities and a dynamic, scaling SaaS business.
• The opportunity to directly influence how leading global shippers and supply chain organizations operate and transform.