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About the role
- Treasury & Reconciliations Supervisor overseeing payout operations and reconciliation processes at EveryPay. Leading a team to ensure accurate payments for clients in Greece's fintech industry.
Responsibilities
- Oversee day-to-day payout processing activities to ensure accurate, timely, and efficient payment settlements for clients.
- Manage end-to-end reconciliation processes across multiple payment channels, including credit cards, ACH, bank transfers, digital wallets, and other payment methods. Identify and resolve discrepancies between internal systems and payment processors.
- Lead, mentor, and develop the Payouts & Reconciliations team, providing guidance, training, and support for ongoing improvement.
- Continuously evaluate and improve payout workflows and reconciliation processes to enhance operational efficiency and minimize errors.
- Monitor and analyze daily and long-term cash flows, transactional volumes, and payment settlements to ensure efficient use of funds and overall financial health.
- Collaborate with cross-functional teams to forecast cash requirements, ensuring adequate funding for acquiring, wallets, and issuing operations.
- Collaborate with internal teams (Finance, Operations, IT, Customer Support) to ensure smooth payout processing, prompt issue resolution, and adherence to financial controls.
- Prepare and present regular reports on payout volumes, reconciliation accuracy, and operational metrics. Conduct root cause analysis on discrepancies and provide actionable insights to management.
- Ensure that payout processes comply with industry standards, regulatory requirements, and security protocols. Identify and mitigate risks related to payout processing and financial discrepancies.
- Work closely with the IT and product teams to integrate payment solutions and enhance existing systems for better scalability and performance.
- Manage relationships with external payment providers, banks, and financial institutions. Ensure that service level agreements (SLAs) are met and disputes are resolved promptly.
- Lead or participate in cross-functional projects aimed at improving payment systems, compliance, and efficiency within EveryPay.
Requirements
- A Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- 5+ years of experience in payments, reconciliations, or financial operations, with at least 2 years in a managerial or leadership role
- Experience working in the fintech or PayTech sector is a significant advantage
- Extensive experience working with payment gateways, payment processors, and financial systems
- In-depth knowledge of financial reconciliation software and ERP and Banking systems
- Professional certifications in payments, accounting, or finance (e.g., CPA, CTP, etc.) are a plus
- Proficiency in Microsoft Excel, with advanced data analysis skills
- Familiarity with payment regulations (e.g., PCI DSS, PSD2) and industry best practices
- Excellent leadership, communication, and interpersonal skills
- High attention to detail and accuracy in managing financial data
- Strong project management capabilities
Benefits
- Competitive full-time salary 💸
- Private Family Medical Plan 🏥
- Monthly meal allowance 🍽️
- Learning and development programs and access to relevant resources 📚
- A flexible hybrid model of work
- Free Skroutz Plus subscription ➕
- Free wellness subscription 🏋️♀️
- Being part of an environment that gives employees large goals, autonomy and mentoring, creates incredible opportunities, both for you and the company!🪴
Job title
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