Director of Commercial Operations leading projects and optimizing processes in Energy Infrastructure. Collaborating across sales, marketing, finance, and operations to drive success in Delta’s Energy Infrastructure business.
Responsibilities
Lead end-to-end execution of commercial operations initiatives, including defining scope, timelines, deliverables, budgets, and risk management.
Drive PMO governance by standardizing methodologies, tools, reporting, and project tracking across the organization.
Manage and prioritize a portfolio of cross-functional initiatives aligned to business objectives and commercial strategy.
Lead projects across CRM implementation and optimization, sales process improvement, pricing and quoting (CPQ), forecasting, pipeline management, and go-to-market execution.
Partner closely with sales, marketing, finance, and operations to ensure alignment and successful execution of initiatives.
Facilitate stakeholder alignment through regular communication, project updates, and executive-level reporting.
Drive change management and adoption of new tools, processes, and systems across the organization.
Identify process inefficiencies and implement scalable solutions to improve performance and operational effectiveness.
Establish and track KPIs, dashboards, and reporting to measure project success, business impact, and adoption.
Requirements
Bachelor’s degree in Engineering, Business, or related field.
10+ years of experience in project management, program management, PMO, or commercial operations.
PMP, PRINCE2, or equivalent project management certification required.
Proven experience leading complex, cross-functional initiatives within commercial or sales operations environments.
Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).
Experience with CRM systems (e.g., Salesforce) and commercial business tools.
Demonstrated ability to drive process improvement, manage stakeholders, and deliver measurable results.
Benefits
Health insurance
401(k) matching
Paid time off
Flexible spending accounts
Mental health support
Employee Assistance Program
Job title
Director, Commercial Operations – Energy Infrastructure
Operations Technician managing pipeline operations and equipment maintenance for Williams. Performing tasks including data analysis, compliance, and troubleshooting of mechanical and electrical systems.
LNG Operations Technician responsible for operating facility processes including liquefaction and vaporization. Collaborates with teams to maintain compliance and performance in a clean energy environment.
Service Operations Administrator handling all non - triaged ticket creation and service transaction auditing. Supporting ZEISS customers with efficient service coordination and logistics management.
Technical Operations Engineer at Telefónica Tech configuring SD - WAN services for multinational clients. Responsibilities include configuring Fortinet solutions and collaborating in dynamic environments.
Strategy and Operations Associate at Haast, focusing on strategic and operational priorities for compliance in a high - growth environment. Collaborate across teams to diagnose issues and implement solutions.
Payment Operations Coordinator at Clio managing customer payments and onboarding for legal professionals. Supporting operational launches and resolving payment - related issues in North America.
Maritime Operations Apprentice supporting maritime operations and unmanned systems in Portchester, UK. Involves planning, executing operations, and collaborating with teams on various projects.
Transmission Operations Planning Engineer at Xcel Energy responsible for major engineering projects. Acting as a subject matter expert and managing complex engineering tasks while collaborating with teams.
Operations Manager overseeing high - performing safe operations teams across Texas locations for Xcel Energy. Driving continuous improvement and ensuring compliance with safety regulations.