Payment Operations Coordinator at Clio managing customer payments and onboarding for legal professionals. Supporting operational launches and resolving payment - related issues in North America.
About the role
- Operations Manager overseeing high-performing safe operations teams across Texas locations for Xcel Energy. Driving continuous improvement and ensuring compliance with safety regulations.
Responsibilities
- Supervise a high performing, safe operations team across multiple functions, facilities, or commodities
- Drive the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures
- Assure safe, reliable, and compliant operations, drive continuous improvement, and ensure customer satisfaction
- Drive attainment of corporate and business unit strategies, goals and objectives, and process and performance metrics
- Provide visible safety leadership and actively contribute to the creation, implementation, and continuous improvement of a strong, sustainable safety culture in partnership with Safety Consultant
- Drive real time safety accountability by engaging the team through safety meeting participation, job briefs, audits, training, accident investigation/event assessment, and job site observations
- Evaluate team performance based on operational efficiency, reliability, and quality metrics and take corrective action where appropriate
- Identify continuous improvement opportunities and drive adoption of process changes
Requirements
- 5+ years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related industries/fields or equivalent
- Associates or technical degree preferred
- Demonstrated technical expertise in specific functional area including standards, procedures, and applicable government/environmental regulations
- Operational knowledge of work and asset management and analytical/reporting applications
- Effective change leader with demonstrated ability to effectively communicate company and business area strategies and objectives to a variety of stakeholders
- Proven results at achieving performance and operational metrics and driving process adherence
- Preferred: Three years of supervisory experience.
- Completion of an approved apprentice program in an appropriately related craft.
- Demonstrated understanding of utility finance.
- Demonstrated experience working as or with bargaining unit employees.
- Will be required to work rotating shifts and/or be on call.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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