Start - up Services Manager overseeing maintenance teams and managing customer contact at Dematic Corporation. Traveling 40 - 70% and leading team capabilities across multiple locations in the US.
About the role
- Manager overseeing operational efficiency and quality across multiple repair workshops at Xylem. Collaborating with various departments to enhance service and performance.
Responsibilities
- Operational supervision of workshops: ensure the smooth running of daily activities.
- Quality & safety excellence: ensure compliance with standards and the safety of teams.
- Performance optimization: improve profitability, efficiency and technician utilization rates.
- Field leadership: supervise and develop workshop coordinators and technicians.
- Monitoring key indicators: track and analyze KPIs for productivity, quality and finance.
- Continuous improvement: identify improvement levers and implement action plans.
- Cross-functional collaboration: work in synergy with other departments to streamline operations.
Requirements
- Proven experience managing maintenance workshops or technical service centers.
- Strong knowledge of repair processes, quality standards and safety requirements.
- Natural leadership, able to inspire, unite and develop your teams.
- Results-oriented with the ability to monitor indicators and make decisions.
- Collaborative and agile mindset, focused on problem solving and continuous improvement.
- Clear and impactful communication, with a hands-on approach and strong interpersonal skills.
Benefits
- A role with responsibility and direct impact on the performance of our operations.
- An engaged team, stimulating projects and a constantly evolving environment.
- Strong values focused on innovation, sustainability and talent development.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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