Business Analysis Manager at Capital One applying strategic and analytical skills to address company challenges. Collaborating with teams to shape the future of the Global Payment Network.
About the role
- Technology Transformation Delivery Manager at PwC leading complex technology-enabled business transformation programmes. Overseeing delivery across the full lifecycle of enterprise technology and engaging stakeholders at every level.
Responsibilities
- Lead the end-to-end delivery of complex technology programmes — managing planning, risk, testing, release and post-go-live support to deliver on business outcomes.
- Build and manage detailed delivery plans — keeping teams aligned, managing pace and helping everyone stay focused on what matters most.
- Establish strong governance and financial management frameworks that bring transparency, control and confidence to delivery.
- Manage relationships across clients, partners and delivery teams — creating accountability, encouraging collaboration and constructively challenging where it counts.
- Collaborate with architects, developers and product owners to manage dependencies, align on architecture and integration, and resolve issues quickly.
- Drive adoption and performance — translating technical delivery into business impact and tracking progress through KPIs such as velocity, quality and system availability.
- Provide coaching and guidance to delivery teams and junior colleagues, creating an environment where people grow and delivery gets better with every project.
- Contribute to business development by supporting proposals and creating assets that showcase the team’s delivery expertise and platform experience.
Requirements
- Experience leading or managing technology delivery across large, complex programmes, with the ability to flex delivery approach to fit the context and requirements.
- Hands-on experience across enterprise software development, deployment and integration lifecycles — from ERP (SAP, Oracle) or CRM (Salesforce) to data, middleware and security.
- Experience managing delivery across onshore, nearshore and offshore teams, or within multi-vendor and systems-integrator environments.
- Knowledge of software development and testing processes, release management and deployment best practices.
- Problem-solving and decision-making skills to balance technical complexity and business priorities in fast-paced settings.
- Communication and stakeholder-management skills to engage effectively with both technical and business audiences.
- Familiarity with enterprise delivery environments and motivation to grow capability across new technologies and industries.
- Professional certifications (Agile, PMP, PRINCE2) are beneficial but not essential.
- Eligibility for, or current possession of, Security Check (SC) clearance is desirable.
Benefits
- empowered flexibility and a working week split between office, home and client site
- private medical cover and 24/7 access to a qualified virtual GP
- six volunteering days a year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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