Start-up Services Manager overseeing maintenance teams and managing customer contact at Dematic Corporation. Traveling 40-70% and leading team capabilities across multiple locations in the US.
Responsibilities
Acts as regional Dematic contact to the customer.
Lead, coordinate, and direct all functions and reporting personnel.
Deliver the business objectives.
Build capabilities of the overall maintenance team.
Reinforce the values of the organization.
Set an example and mentor all team members.
Evaluate and implement changes in methods or procedures.
Troubleshoot and resolve complex problems.
Requirements
Associates degree, technical degree, or 8-10 years of equivalent experience in Material Handling Systems.
Demonstrate understanding and application of supervisory approaches for work direction, motivation, performance management, and disciplinary action.
Electrical troubleshooting skills including wiring, ac power, ac motors, electrical drawings/schematics, and control panels.
Knowledge of automated equipment; preferably automated material handling systems.
Mechanical troubleshooting experience.
Lean principles (4-Step Problem Solve, Kaizen, 5S, etc.).
Must be able to evaluate and analyze: system/equipment performance data, perform root cause analysis, manage resolution of design-performance issues.
Must be able to manage KPIs and fault data, create reports and communicate tracking and reporting performance issues.
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