Manager managing a small team of administrators providing efficient client service at Apex Group. Focus on investor queries, team collaboration, and maintaining relationships.
About the role
- PQ Manager leading the Professional Qualifications team at PwC. Ensuring effective delivery of PQ training while collaborating with stakeholders and maintaining service standards.
Responsibilities
- Collaborate with subject matter experts, training providers and business stakeholders to design, deliver and maintain professional qualification pathways
- Ensure compliance, accuracy and up‑to‑date technical content
- Provide qualification‑specific training, materials and guidance to internal stakeholders
- Act as an escalation point for programme queries
- Contribute to syllabus reviews, prepares governance papers, manages relationships with professional institutes and third‑party suppliers
- Support consistent, high‑quality service delivery
- Oversee programme‑level reporting, budgeting and process improvement
- Support and line‑manage junior team members to promote consistency and operational excellence
Requirements
- motivated, proactive and able to influence positive change in people development
- strong focus on wellbeing for Early Careers populations
- skilled in project management and organisation
- ability to prioritise effectively
- work to deadlines and maintain accuracy and attention to detail
- confident and effective communicator
- strong stakeholder‑management skills
- ability to build collaborative relationships at all levels
- commercially aware, goal-focused and comfortable working independently and as part of a wider team
- curious and innovative
- strong interest in developing knowledge of learning methodologies, qualifications, technologies and market developments
- competent using data and digital tools, including Excel, data visualisation platforms, and Microsoft 365.
Benefits
- empowered flexibility and a working week split between office, home and client site
- private medical cover and 24/7 access to a qualified virtual GP
- six volunteering days a year and much more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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