Account Executive driving revenue and managing the sales cycle at Ramp, a fintech company. Collaborating with teams to enhance sales strategies and engage C - Level executives.
About the role
- Strategic Account Executive driving sales growth and customer value for PagerDuty solutions. Building relationships and leveraging multi-product offerings in enterprise environments for Global 500 accounts.
Responsibilities
- Position PagerDuty’s value by emphasizing the strategic impact and business outcomes our products can deliver for both new customers and existing accounts.
- Identify and align with stakeholders' big problems and strategic goals within new and existing accounts, effectively communicating how PagerDuty can drive their success.
- Develop and execute strategic plans to grow accounts by anticipating customer needs, responding to industry trends, and staying ahead of competitive dynamics.
- Build long-term strategies for account growth, focusing on deepening relationships with existing customers while driving new business through tailored solutions.
- Establish and nurture genuine, consultative relationships with new prospects and existing customers to foster long-term partnerships.
- Drive complex, multi-product sales cycles that span net-new business acquisition and account expansion within the Global 500 segment.
- Conduct executive-level discussions (SVP and above) to align on strategic initiatives and garner support for new business opportunities.
- Deliver compelling, customized presentations, showcasing PagerDuty’s solutions and aligning with customer needs and interests while building credibility and trust in each interaction.
- Foster collaboration between the sales team and existing customers to ensure our solutions align with their broader strategic vision.
- Ensure accurate forecasting, effective pipeline management, and consistent execution across new business and existing accounts.
- Engage internal resources—such as marketing, alliances, and BDR teams—proactively to support prospecting efforts and advance sales cycles in new and existing accounts.
- Follow through on commitments, ensuring that solutions are delivered and customer needs are met. This will ultimately contribute to PagerDuty’s long-term success.
- Document key sales activities, including qualification details, next steps, and value propositions using sales methodologies (e.g., MEDDICC, COM Framework).
Requirements
- 10+ years of field sales experience with a strong software/SaaS sales background.
- 6+ of experience expanding existing accounts and developing new business within enterprise accounts.
- Proven success in Strategic Account Management with Fortune 500 companies.
- Experience selling to C-level executives, with the ability to navigate complex organizational structures.
- Experience in multi-product selling environments.
- Ability to travel approximately 30%.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
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