Customer Support Representative in insurance, overseeing commercial and industrial client accounts in Düsseldorf. Collaborating with internal teams and managing risk analyses and negotiations.
Responsibilities
Cross-divisional management of assigned commercial and industrial clients in coordination with field account managers and specialist departments
Identification and analysis of insurance risks and coverage, with conceptual implementation and ongoing adjustments to meet client needs
Conducting discussions and negotiations with clients, insurers and network partners
Handling and support of claims
Preparation and management of tender processes
Requirements
Vocational/commercial qualification in insurance
Broad knowledge of commercial and industrial insurance lines
Service-oriented approach and ability to work in a team
Confident presence and strong communication skills
Benefits
A secure, varied and growth-capable position
Performance-based pay
Attractive office location near the Rhine, with shopping within walking distance
Good opportunities for further training and development
Discounted supplementary health insurance
Employer contribution to company pension scheme
Regular company events
Company bike program (JobRad)
Job title
Customer Service Representative – Internal Sales, Commercial & Industrial
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