Account Coordinator at EventConnect contributing to operations and customer satisfaction for partners in the sports industry. Fostering relationships and providing support to maximize event growth.
About the role
- SEO Manager at Croud managing SEO strategies for various clients. Driving positive SEO outcomes and client performance in a hybrid office setting in New York.
Responsibilities
- The SEO Manager supports ongoing delivery and growth for clients.
- Set and implement client SEO strategy in tangent with the SEO Senior Managers & SEO Directors in order to drive real positive SEO outcomes for Croud clients
- Drive the implementation and development of client Account Development Plans (ADPs) and client strategy within your client portfolio in order to sustain and grow client performance
- Innovate new ideas, techniques, and new products suitable for the continuation and development of client strategy
- Drive client performance management activities across the team to include: optimization activities, innovation towards client performance, daily checks and best practice processes
- Ensure excellence and high-quality client implementation coming from the Croudie Network including but not limited to: editorial, optimization, and engine mirrors.
- Ensure briefs to the network are comprehensive and accurate, QA work is completed to a high degree
- Completing data analysis to spot trends, patterns, challenges and successes using the support of the Croudie network.
- Identifying and troubleshooting anomalies within SEO data and taking corrective actions
- Deliver excellence in required communication and client service standards for each client as well as generally
- Contribute to internal training and development modules and delivery sessions as required.
- Everyone is responsible to deliver training modules internally to encourage shared learning across the SEO team
- Proactively identify workflow efficiencies to counter ineffective process within the team – new ways of working, continuous process improvement
- Proactively keep abreast of industry news and contribute suggestions as to how Croud can incorporate this into our methodologies to improve the department
- Contributing to and supporting Croud marketing activities
- Challenge and refine SEO practices and scalable processes using our Croudie Network
- Contribute to the internal case study process, delivering world class case studies showcasing Croud and our client’s shared success stories
- Contribute to the new business process, and pitching
Requirements
- Demonstrated organizational skills - understanding the significance of getting things done
- Degree level education or relevant professional experience
- Passion for knowledge and the desire to learn in an ever changing digital world
- Strong communication, organization, and presentation skills
- Ability to tell and present meaningful stories through data
- Proven track record of working to and meeting deadlines
- Thrives working in a team environment
- Able to deliver a high level of customer service and management
- You understand the complexities of Javascript, HTML and CSS
- Strong Microsoft Office skills which must include Excel, Word and PowerPoint
- You love solving complex SEO challenges relating to crawling and indexing
- Familiarity with SEO tools such as Screaming Frog, Google Search Console, Google Analytics, Ahrefs, & SEMrush
- A mathematical and analytical mind
- Ability to manipulate large amounts of data
- Building charts and decks that tell a story is a process you have been through successfully many times before.
Benefits
- 20 days vacation a year with 12 public holidays observed
- Early finish throughout the summer months
- Enhanced paid parental leave
- Healthy in-office meals and snacks
- 401(k) Savings Plan
- Sales commission with pitch opportunities
- Annual performance bonus
- Pre-tax commuter benefits
- Full paid medical Insurance for employee (including dental and vision)
- Dependent contribution to medical, dental and vision coverage
- Employer paid life insurance coverage
- Monthly wellness membership stipend
- Access to health guidance and wellness resources
- Free Citi bike membership
- Hybrid workspace support - home office setup is provided
- Agile working policy
- Opportunity to work abroad in Croud’s international offices.
- Regularly scheduled social events and quarterly team offsites
Job title
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