Customer Experience Intern supporting regional customer experience via omni - channel support. Engaging customers with speed and empathy while collaborating with internal stakeholders.
About the role
- Senior Technology Sales Support Specialist enhancing customer satisfaction through technical expertise. Collaborating with sales teams and solution architects to align product capabilities with customer needs.
Responsibilities
- Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms.
- Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities.
- Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices.
- Support responses to RFPs and product inquiries.
Requirements
- Bachelor’s in Accounting, Finance, or a related field
- 0–2 years experience in tax/accounting or software support role
- Demonstrated knowledge in SaaS, APIs, AI (GenAI, LLM, Agentic AI, etc.), or Cloud solutions
Benefits
- Hybrid work arrangement
- Professional development opportunities
- Flexible work hours
- Generous paid time off
- Health and wellness programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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