Lead enterprise-wide process transformation and automation to improve scalability and performance at Early Warning, a U.S. payments and risk solutions company.
Responsibilities
Develops and leads the organization’s process efficiency strategy, aligning with overall business goals and growth priorities.
Oversees enterprise-wide process assessments, identifying systemic inefficiencies, redundancies, and opportunities for improvement.
Leads a team of process analysts to execute large scale transformation initiatives.
Partners with executive leadership to align process improvement initiatives with strategic objectives, driving cross-functional collaboration and informed decision making.
Establishes and tracks key performance indicators (KPIs) to measure process effectiveness and efficiency improvements.
Champions the adoption of automation, AI, and digital transformation solutions to streamline operations.
Delivers clear, data-driven reports and strategic recommendations to executive leadership.
Acts as a change leader, driving engagement, alignment, and adoption of changes across all levels of EWS.
Ensures compliance, risk management, and scalability are considered in all process redesigns.
Requirements
Bachelor’s degree in business administration, operations management, industrial engineering, or related field.
15+ years of experience in business process improvement, operations excellence, or management consulting, with at least 5 years in a director-level role.
Demonstrated success in leading enterprise-wide transformation initiatives with measurable impact.
Deep knowledge of process improvement frameworks (Lean, Six Sigma, Kaizen, BPM).
Strong background in change management and executive stakeholder management.
Exceptional communication, influencing, and negotiation skills.
Background and drug screen.
Master's degree or MBA (preferred).
Lean Six Sigma Black Belt or Master Black Belt certification (preferred).
Experience in Financial Services (preferred).
Strong data-driven decision-making skills, with proficiency in BI tools and advanced analytics (preferred).
Candidates must independently possess eligibility to work in the United States at date of hire; position is ineligible for visa sponsorship.
Benefits
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
Discretionary incentive plan
Additional benefits and programs described on company Benefits page ("And SO much more!")
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