Revenue Operations Systems Manager in Data & Revenue Operations team at Board Intelligence. Managing and optimizing technology stack and supporting Go-To-Market teams for revenue growth.
Responsibilities
Lead the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds and supporting applications across the organisation
Drive the integration strategy for Salesforce with our revenue operations ecosystem (HubSpot, BoardEx, Zoominfo, Gong, PlanHat), ensuring seamless processes, data flows and system adoption
Partner with business stakeholders to gather requirements, design solutions, and implement scalable workflows and automations within Salesforce and our wider tech stack
Lead and develop a small RevOps team, including at least one RevOps System Executive, providing mentorship, technical guidance, and professional development support
Stay current with Salesforce and other RevOps tooling releases and emerging technologies, making strategic recommendations for new functionality and process improvements
Lead procurement and rollout of new revenue operations tools, including vendor evaluation, integration planning, and change management
Design, build, and deploy custom objects, lightning components, triggers, flows, validation rules, and process automations to support evolving business processes
Requirements
Deep expertise in Salesforce ecosystem:
Sales Cloud
Service Cloud
Knowledge Cloud
Einstein and related products
Proven experience integrating Salesforce with other RevOps tools, including documenting data flows, workflows for end users and data hygiene processes
Strong understanding of revenue operations and the commercial drivers of a fast-growing SaaS business
Experience with at least 2 of the following revenue operations tools: Gong (Gong Engage), HubSpot Marketing Cloud, Planhat, 6sense, BoardEx, and Zoominfo or similar competitors
Demonstrated experience in line management, with at least 1-2 years managing technical team members
Strong leadership skills with ability to motivate, coach, and develop junior team members while maintaining hands-on technical involvement
Experience in building team capability, including training plans, skill development, and knowledge transfer
Solid project management skills – ability to scope requirements, plan and document solutions, execute and embed change, and train end users
Experience in resource planning, task delegation, and managing team capacity across multiple concurrent projects
Strong analytical and problem-solving skills with curiosity and drive to improve processes
Excellent communication skills for stakeholder management and cross-functional collaboration
Ability to translate business needs into technical requirements
Comfortable managing upwards and representing the team to senior leadership
Experience in a B2B2C SaaS business that is growing with acquisitions
Benefits
Private Pension Scheme
BUPA Health and Dental insurance
Group life insurance: 4x annual salary
26 holiday days per calendar year in addition to Bank Holidays
Cycle to work scheme
Employee Assistance Program including Bereavement and Probate Helpline
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