Operations Intern ensuring a smooth journey for SME clients in a fintech scale-up. Collaborating with operations, sales, and lending teams to enhance customer service.
Responsibilities
Play a key role in ensuring our SME clients have a smooth journey from onboarding through to loan servicing.
Work closely with the operations, sales, and lending teams to help clients understand our products, resolve queries, and get the most value from our services.
Help improve processes and share best practices.
Confirm required car and customer documents meet financing rules.
Maintain simple reports on disbursements, reimbursements, and payment dates.
Requirements
Currently pursuing or recently completed a degree in Business, Finance, Communications, or related field
Strong communication and interpersonal skills — confident speaking with business owners and clients
Organized with good attention to detail
Proactive, customer-oriented mindset with a desire to deliver great experiences
Comfortable with Excel/Google Sheets; familiarity with CRM tools is a plus
A keen interest in SaaS / Tech and gaining experience in a fast paced, startup environment
Fluency in French is a must
Benefits
Competitive Salary: We offer highly competitive salaries
Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment.
Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities.
Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance.
Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time.
Personal Time Off: Enjoy flexibility with your personal time off.
Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our Madrid office and 2 from home
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