IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Title Ops/Underwriting Rep managing title orders and reviewing commitments for real estate services. Responsible for client communication and resolving order issues in a hybrid work setting.
Responsibilities
- Perform duties including but not limited to assigning title orders
- Follow up on over-due orders
- Receive and review completed abstracts from title vendors
- Escalate any potential problem abstracts/orders to the appropriate teams/departments
- Review commitments for accuracy
Requirements
- High School diploma or equivalent
- Six (6) months minimum Title (real estate) experience
- Demonstrated communication skills, written and verbal
- Proven customer service skills
- Strong attention to detail
- Strong organizational skills, ability to multi-task
- Familiarity with personal computer operation, including use of Microsoft Outlook, Word and Excel
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
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