Americas Mobility Manager overseeing team managing international and domestic relocations for Caterpillar. Collaborating with stakeholders to ensure compliance and excellent service delivery.
Responsibilities
Supervise Americas Mobility team of two to three team members supporting international and domestic relocations within the Americas region.
Manage the vendor services relationships within the Americas region including relocation management company, immigration provider, and other third party relocation suppliers.
Consult HR leaders and business partners on domestic and international talent mobility challenges, providing solutions to meet their business needs.
Manage escalations and exceptions, ensuring a high level of service with a key focus on employee experience while upholding the integrity of the global mobility policies and program.
Analyze, interpret, and summarize complex and technical information and communicate it in a clear, concise, and easy-to-understand manner to stakeholders.
Support the creation and delivery of training and coaching on policies and procedures to internal stakeholders, as required.
Lead or support global projects, recommending and implementing process improvements and system enhancements to drive operational efficiency.
Requirements
Bachelors degree in business, human resources, international business or equivalent experience
Three to five years of HR related experience, preferably in managing global mobility and immigration matters
Experience working within an international environment and across diverse cultures
Skilled in building trusted partnerships with both internal and external stakeholders
Strategic thinking, driving process efficiencies and customer focused solutions.
Benefits
Medical, dental, vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
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