HR Operations Enablement Specialist optimizing HR processes and technologies at Acrisure. Serve as a key liaison for seamless HR operations across multi-state environments.
Responsibilities
Support existing HR tools and processes, identifying gaps, inefficiencies, and opportunities for automation or enhancement.
Support system improvements or new technologies aligned with best practices and business needs.
Serve as a liaison between HR and technology vendors to streamline system integrations and user experiences.
Support the onboarding and enablement of newly acquired Acrisure Partners, ensuring a seamless transition into enterprise HR systems, platforms, and policy frameworks.
Customize support based on partner-specific data and processing requirements.
Deliver and help design enablement resources, training materials, and communications to support new processes and technologies.
Drive technology adoption by creating user-friendly experiences and self-service tools.
Contribute to HR projects that improve operational capabilities and employee support models.
Write test scripts, perform UAT (user acceptance testing), and provide recommendations for ongoing process improvement.
Support data updates within HRIS, including core employee records, payroll, benefits, and partner-specific configurations.
Ensure compliance with data governance standards and maintain data accuracy throughout the employee lifecycle.
Requirements
Bachelor’s Degree in Human Resources, Accounting, or related field - or recognized equivalent in education and experience, required
Minimum of 2 years of experience processing, and/or consulting on Human Resources in a multi-state environment, required
Workday experience with hands-on employee lifecycle transactions, troubleshooting, reporting and business process configuration
Project management experience a plus
Experience using ServiceNow or other ticket tracking system
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