Customer Service Manager leading logistics and customer service improvement projects at Ypê, a Brazilian hygiene and cleaning company. Responsible for process optimization and strategic project implementation.
About the role
- Fleet Support Specialist managing car management operations at Salonkee. Ensuring efficient vehicle allocation and maintaining key logistical processes for a dynamic SaaS company.
Responsibilities
- Maintain and update car-related processes, policies, and documentation.
- Ensure vehicles are efficiently allocated and properly maintained.
- Manage leasing agreements, handle renewals, and challenge terms to ensure best value.
- Oversee invoices, fines, and filing; collaborate with HR and Finance.
- Determine the smartest approach for car handovers, long-term parking, and logistics providers.
- Mediate between teams (especially sales), ensuring fairness, transparency, and consistency.
- Anticipate delivery delays and set realistic expectations; deliver only what can be promised.
- Spot inefficiencies and implement better systems to make the fleet function smoothly and sustainably.
Requirements
- Minimum 2 years of experience in fleet management, logistics coordination, operations, or a related field.
- Strong communication skills with diplomacy and patience to manage different personalities.
- Highly organized, structured, and reliable under pressure.
- Comfortable balancing multiple priorities and tight deadlines
- Strategic thinker with curiosity for fleet taxation and optimization topics.
- Fluent in English & German (French is a plus)
Benefits
- Employee ownership model
- Freedom to shape processes
- Diverse and dynamic team environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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