Provide B2C Customer Service & Back - Office support for sustainable textile company. Engage in order processing, customer communication, and shop maintenance in Vienna.
About the role
- Support role in customer service and property valuation at Evalion, a platform for high-quality real estate appraisals in Germany. Engaging in client communication and assisting in property report preparation.
Responsibilities
- Customer communication and service: you are the first point of contact for clients after they submit their order to us
- Support in preparing real estate appraisals under the guidance of experienced appraisers
- You will help us value properties (residential and commercial) in accordance with current legal requirements
- You will review documents and — using your (new) expertise and various valuation methods — determine the actual value of a property
- You will assist in the preparation of appraisal reports and analyze all relevant factors of a property
- You have a passion for real estate and an interest in property valuation — with opportunities for advancement and further training
Requirements
- Strong communication skills and a customer-oriented manner
- Coordination skills: you can successfully juggle multiple inquiries, clients and topics at the same time
- Ideally: professional experience in the real estate sector
- Alternatively (for junior candidates): experience with and a strong interest in real estate; diligence and motivation to learn quickly
- Basic knowledge of real estate markets and valuation guidelines
- Structured, analytical working style and a high commitment to quality
- Confident use of Google Workspace (Docs, Sheets, Drive)
Benefits
- A small, dynamic, highly motivated and supportive team
- If desired: development opportunities to become a certified appraiser OR move into a team-lead role in customer service or similar
- Significant salary increases and additional compensation components based on performance and responsibility
- Real scope to shape processes with influence on decisions and process improvements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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