Team Lead HR Shared Services leading and developing an HR team in a dynamic retail environment. Ensuring efficient practices and positive employee experiences with strong collaboration across departments.
About the role
- Employee Relations Consultant providing consultancy and support on employee issues for Phoenix Group. Advising on ER cases, legislation, and helping colleagues and leaders navigate workplace challenges.
Responsibilities
- Providing expert consultancy and support to stakeholders across all stages of Employee Relations (ER) case and project activity
- Offering commercially focused, risk-based guidance that aligns with employment legislation, case law, regulatory requirements, and best practice
- Supporting complex and multi-strand ER activity throughout a colleagues journey with Phoenix
- Ability to present risk- and cost-based options in order to aid decision-making
- Coaching People Leaders through ambiguous and sensitive situations
- Delivering organisational design (OD) initiatives by advising on business case development and consultation processes
- Assisting with right-to-work compliance
- Leading and delivering ER-related projects
Requirements
- Proven expertise in managing complex ER situations
- Strong working knowledge of UK employment law and its practical application in a commercial environment
- Familiarity with regulatory frameworks relevant to employment practices
- Proven ability to interpret and apply employment legislation, case law, and best practice to real-world scenarios
- Data fluency - Proficient in interpreting and using MI to drive decision-making and continuous improvement
- Dispute resolution and Employment Tribunal expertise
- CIPD or equivalent Employment law qualification
- Previous experience of working in a Financial Services industry would be desirable but not essential
Benefits
- Up to £50,000 DOE plus 16% bonus up to 32%
- private medical cover
- 38 days annual leave
- excellent pension
- 12x salary life assurance
- career breaks
- income protection
- 3x volunteering days
Job title
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